When selecting an employee benefits firm to represent your company, you should look for the following characteristics to be sure you have the best representation:

Years Experience in the Industry
This establishes strong relationships with carriers in order to better negotiate rates and solve problems. Trapani Dickins & Associates has, cumulatively, over 100 year experience in Employee Benefits and Insurance Services.

Strong Sales Team
As your advocate, our sales team must not only be able to sell you the right product and carrier combination, but also utilize our sales skills to negotiate renewals on your behalf as well as solve claims and administrative issues that inevitably come up during the course of the year.

Senior Account Management Staff
We believe that our clients need seasoned staff to assist with everyday claims and administration issues, even if the lead sales person is away from the office when a problem arises

Wide Range of Products and Services
Trapani Dickins & Associates prides itself on its expertise in all types of benefits, services, and areas of compliance, not just how to quote medical and dental plans. Often, knowing how one line of coverage impacts another is critical to the strategic planning of the overall package.

Proactive Leadership; not Reactive Problem-Solving
From product selection and planning to administrative issues, we believe that staying abreast of issues and thinking of ways to improve communications to our client before problems arise makes for a smooth running plan.

Adaptability
Poised to understand changes in our industry and how they may impact our clientele, Trapani Dickins & Associates is ready to consider innovative approaches to employee benefits and not simply stay with the old-fashioned way because it is easier.

Systematic Approach to Discovering a Client’s Needs
Good fact-finding is the core to a successful benefits program; we spend considerable time during the initial and each subsequent renewal cycle to be sure we have uncovered all of the facts we need to get accurate and sound bids for our clients.

Good Reporting Functions
Strong, easy to understand reports are a necessity so that TDA clients can make informed decisions about plan selections, new offerings, renewal analysis, etc.

Disclosure
The client deserves to know what each carrier has proposed or recommended; our sales team provides responses from all of the carriers, not just those that are being recommended.

Timely Renewal Process
No one should be put into a last-minute decision making situation. We are sure to begin working on renewals 90 or more days in advance so that there is ample time to review the responses and proceed to a smooth renewal.

Creativity
Trapani Dickins & Associates will always look for ways to use creative ideas to solve client goals and needs.

Compliance Assistance
A strong employee benefits plan must also comply with various federal and state laws, such as COBRA, ERISA, FMLA, HIPAA, etc. TDA’s inhouse Compliance Specialist works with clients to strategize and implement compliance goals.

Contract Review
We always review a contract for accuracy before filing them with the client. This step is critical in making sure that the benefits promised are actually delivered at the time of claim.

Strong Resources and Expanded Services
An employee benefit specialist must have a wide range of experts to go to for special projects and problem solving for the customer; Trapani Dickins & Associates has built a strong reputation in the industry that it can call on when special help is needed to research an area or resolve a tough problem.